Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
My stay at the hotel was fantastic! The rooms were spacious and comfortable, and the bathroom was larger than what I've experienced in other Japanese hotels. The easy access to the train station was a plus, making it very convenient for exploring the city. The service was top-notch, with cooperative and well-mannered staff always ready to assist. The location, close to the Shin Osaka bullet train station, made getting around a breeze. The dining experience exceeded my expectations, offering a delightful combination of European and Japanese cuisine. However, the facilities could use some improvement. Overall, a great value for the money.
Rooms
9.0
The rooms were large and comfortable, with a spacious bathroom that was larger than most in Japan.
Service
9.0
The staff was always friendly and helpful, providing courteous service at the check-in counter and beyond.
Location
9.0
The hotel's proximity to the Shin Osaka bullet train station was a major convenience for travelers, offering easy access to various parts of the city.
Dining
10.0
The dining experience was exceptional, with a full eastern/western buffet that rivaled some of the best I've had in my Japan travels.
Facilities
7.0
The hotel's facilities were adequate, but there is room for improvement to enhance the overall guest experience.
Derek
United Kingdom,
April
2024
7.6/10
My stay at the hotel was a great experience overall. The rooms were clean, spacious, and comfortable, offering a fantastic view from the 20th floor. However, the service was lacking in friendliness and helpfulness. The location, just a stone's throw away from Shin Osaka Station, was incredibly convenient, but the dining options were somewhat limited.
Rooms
9.0
The room I stayed in was non-smoking, spacious, and had a great view from the 20th floor.
Service
5.0
The service, particularly in the changing room next to the train station, was not friendly nor helpful.
Location
9.0
The hotel is conveniently situated opposite Shin Osaka Station, making transportation very accessible.
Dining
7.0
The dining options, while spread with multiple choices, were a bit limited.
Facilities
8.0
The hotel's facilities were adequate for my needs during my stay.
Charles
United States,
November
2023
8.2/10
The hotel is located near Shin Osaka Station, making it convenient for travelers. The rooms are well-equipped with all essentials but can be noisy near the elevator. The service, especially during late-night shifts, is friendly and helpful. The location offers easy access to nearby restaurants and bars. The dining options are a mix of Japanese and Western food, providing a satisfying meal experience.
Rooms
8.0
The rooms are of an acceptable size and efficiently equipped with all necessary amenities.
Service
9.0
The staff on late-night shifts are very friendly and go out of their way to assist guests.
Location
9.0
The hotel is conveniently located a 5-minute walk from Shin Osaka Station, with easy access to nearby dining options.
Dining
7.0
The dining experience offers a reasonable selection of both Japanese and Western food, catering to different tastes.
Facilities
8.0
The facilities provided meet the necessary requirements for a comfortable stay.
Mary
United Kingdom,
May
2023
7.4/10
I had a pleasant stay at the hotel. The rooms were efficient, clean, and had everything needed for a comfortable stay, although they were quite small. The service was helpful, but communication in English was a bit challenging. The location near Shin-Osaka station was convenient for traveling, and the dining options, while limited in variety, offered decent choices. Overall, a good value for the money.
Rooms
8.0
The room was tiny but clean and had all the necessary amenities.
Service
7.0
The staff was quite helpful, although their English proficiency could be improved.
Location
9.0
The hotel's proximity to Shin-Osaka station made it easy to travel to nearby cities.
Dining
6.0
The dining options were limited but satisfactory for a quick meal.
Facilities
7.0
The hotel facilities were standard and met my basic needs.
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Shin Osaka Washington Hotel Plaza10.06
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11.06.2025
